And, yes, I have gone to the forums, to the community, and have replied, and continue to read support's circuituous excuses and misdirected answers. ![]() I am spending MANY hours trying to correct YOUR error, which leads to Creative Cloud install failures. Please answer the question without a link to another article with contraditions or, for that matter, any article. This is another example of why SO MANY OF US are so frustrated by your support. "Now you can proceed with your installation of the desired shipped version of the Creative Suite"ĭoes the Creative Suite Cleaner Tool apply to Adobe Creative Cloud or to the shipped version or to all listed in the first paragraph? The CS Cleaner Tool does not interfere with existing installations of previous versions of Adobe Creative Suite products. ![]() The tool can clean up install records for prerelease installations of Creative Suite products. "The Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Suite 6, Adobe Creative Cloud, Adobe Creative Suite 5 - 5.5, Adobe Creative Suite 4, and Adobe Creative Suite 3 software." The Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Suite versions 3-6, and Creative Cloud. ![]() I have recently purchased the license for and downloaded some programs with Creative Cloud I already have the Creative Suite for CS5
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